Welcome to Patch n Paw! These Terms & Conditions govern your access to and use of our website, mobile site, and mobile application (collectively, the “Platform”) and the services provided therein (collectively, the “Services”). By accessing or using the Platform, you agree to be bound by these Terms.

1. Electronic Record

This document is an electronic record under the Information Technology Act, 2000 and does not require any physical or digital signatures.

2. Platform Ownership

The Platform is owned and operated by Patch n Paw, a company incorporated under the Companies Act, 1956, with its registered office at: 111-C, Ashok Nagar, Ambala Cantt

3. Acceptance of Terms

By using our Platform or Services, you agree to:

• Provide accurate, complete, and updated information during registration and any time you use the Platform.
• Abide by these Terms & Conditions and our privacy policies.
• Understand that these Terms may be updated periodically and it is your responsibility to review them.

4. Use of the Platform

You agree not to:

• Use the Platform or Services for any unlawful purpose, or violate any applicable laws.
• Attempt to access or use the Platform or Services in a manner that could harm or disrupt our systems or other users.

5. Intellectual Property

All content on the Platform, including text, images, graphics, logos, and designs, is proprietary to Patch n Paw and/or licensed to us. You do not acquire any ownership rights by using the Platform. Unauthorized use may lead to legal action.

6. Accuracy of Information

We do not guarantee the accuracy, completeness, or reliability of the content or Services on the Platform. You acknowledge that any reliance on such information is at your own risk.

7. Transactions

When you make a purchase or use a service on our Platform:

• You enter into a legally binding contract with Patch n Paw.
• You agree to pay the applicable charges for the Services.
• You are responsible for reviewing the policies applicable to your transaction.

8. Third-Party Links

Our Platform may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of these websites. Accessing these links means you are subject to the terms of those websites.

9. Indemnity

You agree to indemnify and hold Patch n Paw, its affiliates, officers, directors, and employees harmless from any claims, losses, liabilities, or expenses arising from:

• Your use of the Platform or Services
• Your violation of these Terms or any applicable law
• Any infringement of third-party rights

10. Limitation of Liability

To the fullest extent permitted by law, Patch n Paw shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the Platform or Services. The maximum liability shall not exceed the amount paid by you for the Services giving rise to the claim or Rs. 100, whichever is lower.

11. Force Majeure

Patch n Paw shall not be liable for any failure to perform obligations under these Terms caused by events beyond our reasonable control, including natural disasters, strikes, or technical failures.

12. Governing Law

These Terms and any disputes arising from them are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Ambala, Haryana.

13. Contact Information

For any questions or concerns regarding these Terms, you may contact us through the details provided on our Platform.